Contact information

Contact Us

At Velvette, we're committed to providing you with the best shopping experience. Whether you have questions about your order, products, shipping, returns, or payments, our dedicated support team is here to help.

Customer Support

Email: support@velvette.in

Customer Support Hours

  • Monday – Saturday: 10:00 AM – 7:00 PM (IST)
  • Sunday: Closed

Response Time

We aim to respond to all enquiries within 24–48 business hours.


Need Help With?

Our support team is happy to assist you with:

  • Order status and tracking
  • Shipping and delivery
  • Returns and refunds
  • Product information
  • Size and fit guidance
  • Payment-related queries
  • Print-on-Demand (POD) product enquiries
  • General customer support

Business Information

Store Name: Velvette

Business Type: Online Fashion Store for Men & Women

Country: India


Stay Connected

Follow Velvette on our social media channels to discover the latest fashion trends, new arrivals, exclusive offers, styling inspiration, and seasonal collections for men and women.


Customer Satisfaction

Your satisfaction is our priority. We value every customer and strive to provide high-quality products, reliable service, and a seamless shopping experience.

Thank you for choosing Velvette. We appreciate your trust and look forward to serving you with premium fashion for men and women.